What is Intergram?
Intergram is a service that connects your Telegram bots and Telegram accounts to Intercom, allowing you to manage all your customer communications from one platform. It enables seamless integration between Telegram and Intercom messaging systems.
How does the integration work?
Intergram uses native Telegram and Intercom APIs to create a bridge between the two platforms. Messages sent in Telegram are automatically forwarded to Intercom conversations, and vice versa. The integration works in real-time with minimal latency.
What types of messages are supported?
Intergram supports text messages, images, videos, documents, voice messages, and other media types. We also support Telegram groups, topics, and channels. As Telegram adds new features, we continuously update our integration to support them.
Is my data secure?
Yes, security and privacy are our top priorities. We do not store any messages on our servers. All communication is processed in real-time and passed directly between Telegram and Intercom using secure, encrypted connections.
How much does it cost?
Intergram costs $49 per month. We offer a 14-day free trial so you can test the service before committing. There are no setup fees or hidden costs.
Can I use it with multiple Telegram bots?
Yes, you can connect multiple Telegram bots and accounts to your Intercom workspace. Each bot can be configured independently and mapped to different Intercom inboxes or teams.
Do I need technical knowledge to set it up?
No, the setup process is straightforward. You just need to authorize Intercom and connect your Telegram bot. Our interface guides you through the process step by step.
What happens if I cancel my subscription?
If you cancel your subscription, the integration will stop working, but your data in both Telegram and Intercom remains intact. You can reactivate your subscription at any time to resume the service.
How can I get support?
You can reach our support team at support@intergram.io. We typically respond within 24 hours and are happy to help with any questions or issues you may have.